Keep Customers Updated on Every Order, Automatically
Send real-time shipment updates over WhatsApp and email, so customers always know where their order is, without your team lifting a finger.
How Automated Communication Works
Every key event, order confirmation, dispatch, out for delivery, delay, or delivery, automatically triggers a notification.
Updates go out on whichever channel your customer prefers, with your branding on every message.
For time-sensitive actions like COD confirmation, customers can respond directly over WhatsApp with a single tap.
Why Automated Updates Matter
Fewer 'Where Is My Order' Queries
Proactive updates mean customers check WhatsApp instead of calling your support line.
Branded, Not Generic
Every notification carries your brand, keeping your business visible at every step of delivery.
Built-In COD Confirmation
The same WhatsApp channel powers instant COD confirmation, cutting fraud and RTOs.
Works Across Every Courier
Notifications stay consistent no matter which courier partner is delivering the shipment.
Frequently Asked Questions
Let Your Customers Track Every Order Without Asking You
Automated WhatsApp and email updates keep customers informed and cut down support tickets.